Next to the Valley View Ferry
Richmond, Kentucky
Today I'm going to make a big, fat, ugly statement about the way
business owners view marketing. I have been a business owner before and spent a
lot of time trying to learn how to sell my wares on the Internet and in the
local market. One of the things that I have learned is that a small business or
even a medium to large business cannot rely on the same marketing tactics as a
brand-name Corporation. Of course, I'm talking
about the superstars of the
corporate world like IBM, Coca-Cola, Microsoft, etc. These companies have a
brand that everybody recognizes so they can afford to just rely on funny
commercials that don't really tell you much about the product. For anything
smaller than these big corporations, it is almost a disaster to try to market
yourself that way. I have seen a lot of
local car businesses advertise their wares by trying to be funny and quirky in
this local economy and I cannot believe that they are selling anything by
having dorky commercials that don't really tell you anything.
A business of this nature really needs to know how to tell
their clients about what their product will do for them. We really don't need to know about the family
of the business, and we really don't need to know how long you would've been in
business, but what we needed to know is how the product or service that you are
pumping at us is going to benefit us or our needs.
I recently saw an ad online for a diet program that some
bodybuilder was trying to promote.
Despite the entire page of ad copy he had down his webpage, the first
half of it only talked about himself and what our muscles and body needed. The
copy on the page merely talked about how our bodies supposedly worked and how
this individual uncovered his almost secret method of making you lose
weight. I decided to list the benefits
of what was being sold on the web advertisement and at the end of the entire
page there was only about 5 to 7 benefits that I could list after analyzing
it. I took the liberty of getting some
old ad copy on similar products that were done in the 50s and 60s and started
listing the benefits in those ads, and by golly, there were 20 to 30 benefits
at least on a single advertisement.
The point I'd like to make is that most people that sell
products or services don't even know the benefits of what their product can do
for the public. I'm not talking about features such as the color or shape of
something, but I am talking about what it can actually do for that consumer
that is considering purchasing it. If
you cannot identify all of the benefits that a person could get from using your
product or service then you are missing the boat, and by the way, you need to
find the main benefit that would drive a person to purchase your product. You need to find the main hot button and
other hot buttons that will push a person to want to use your product or
service.
The only way that you will be able to do that is by telling
while you are selling. The more you tell
the more you sell; you cannot do that with a short commercial that shows a
couple of guys dressed in clown suits goofing around in front of a bunch of
cars that you are trying to sell.
It just doesn't work that way.
Mark "Elmo" Ellis
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